1. Introduction
This Privacy Policy describes how Soulmate Spark Studio, located at 2001 Pearlman Avenue, Quincy, MA 02169, collects, uses, stores, and discloses your personal information when you visit our website soulmateen.shop or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Account Information: When you create an account on our website, we collect information such as your name, email address, and password. This information is used to authenticate your identity, manage your account, and provide you with personalized services.
- Contact Information: We may collect your shipping address, phone number, and billing address when you place an order with us. This information is necessary to process your order, deliver products to you, and handle any payment – related matters.
- Payment Information: To complete your purchases, we collect payment information, which may include your credit card number, expiration date, and security code. This information is securely processed through our payment gateway partners, and we do not store your full payment details on our servers.
2.2 Non – Personal Information
- Device Information: We automatically collect information about the device you use to access our website, including your IP address, browser type, operating system, and device model. This information helps us understand how users interact with our website, improve its performance, and detect and prevent security threats.
- Usage Information: We track your activities on our website, such as the pages you visit, the products you view, and the actions you take (e.g., adding items to cart, clicking on links). This data is used for analytics purposes, to enhance user experience, and to personalize the content and offers we present to you.
3. How We Use Your Information
3.1 Providing Services
- We use your personal information to process and fulfill your orders, including shipping products to you, providing order updates, and handling returns and refunds.
- Your account information is used to manage your profile, allow you to log in to your account, and provide you with access to personalized features and services.
3.2 Communication
- We may send you transactional emails related to your orders, such as order confirmations, shipping notifications, and payment receipts.
- With your consent, we may also send you promotional emails, newsletters, and marketing communications about our products, services, special offers, and events. You can opt out of these marketing emails at any time by clicking the unsubscribe link in the email.
3.3 Analytics and Improvement
- The non – personal information we collect is used for analytics purposes to understand user behavior, identify trends, and evaluate the effectiveness of our marketing campaigns.
- This data helps us improve our website’s functionality, user experience, and the quality of our products and services.
3.4 Security and Fraud Prevention
- We use your information to detect and prevent fraud, unauthorized access, and other security threats. This may include analyzing patterns in your transactions and device information to identify suspicious activities.
4. Information Sharing
4.1 Service Providers
- We may share your personal information with third – party service providers who assist us in operating our website, processing payments, shipping products, and providing other services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
- For example, we may share your shipping address with our shipping carriers to deliver your orders, and your payment information with our payment gateway partners to process transactions.
4.2 Legal Requirements
- We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or government investigation.
- We may also share your information to enforce our rights, protect our property, or prevent fraud or illegal activities.
4.3 Business Transfers
- In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner as part of the transaction. We will notify you via email or a prominent notice on our website of any such transfer and the choices you may have regarding your information.
5. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure socket layer (SSL) technology to encrypt data during transmission and implementing physical, technical, and administrative safeguards to protect data stored on our servers.
- However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
6.1 Access and Update
- You have the right to access, review, and update the personal information we hold about you. You can do this by logging in to your account on our website and accessing the account settings section.
- If you believe that the information we have about you is inaccurate or incomplete, you can request that we correct or update it.
6.2 Opt – Out
- As mentioned above, you can opt out of receiving our marketing emails at any time by clicking the unsubscribe link in the email.
- You may also be able to adjust your browser settings or device settings to limit the collection of certain types of information, such as cookies.
6.3 Delete
- In some cases, you may have the right to request the deletion of your personal information. Please contact us at AgustinBMacklin@armyspy.com or 978 – 246 – 7131 to discuss your request, and we will review it in accordance with applicable laws.
7. Cookies and Similar Technologies
- We use cookies, web beacons, and other similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device and can be used to remember your preferences, track your activity, and improve your user experience.
- You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website. For more information about how we use cookies and how you can manage them, please see our [Cookies Policy].
8. Children’s Privacy
- Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete the information as soon as possible.
9. Changes to this Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised Privacy Policy will be effective immediately upon posting on our website.
- We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information. Your continued use of our website or services after any changes to the Privacy Policy constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Soulmate Spark Studio
2001 Pearlman Avenue
Quincy, MA 02169
Email: AgustinBMacklin@armyspy.com
Phone: 978 – 246 – 7131